Customer support through Discord
You already love Discord. Make it your support desk.
Deskcord turns Discord into your support desk. Answer customers from your server, keep everything in one place, and skip the expensive enterprise tools.
7-day free trial • Cancel anytime
Everything in Discord. Nothing else.
No complex setup. No separate dashboard. Just Discord and a widget.
Add widget to your site
2-minute setup, no code required
Customer sends message
Creates thread in your Discord server
Answer from Discord
Mobile, desktop, wherever you are
Customer gets reply instantly
No email delays
Built for teams who hate bloat
No unnecessary features. No complex dashboards. Just the essentials to talk to your customers.
Simple Widget
- •Embed in 30 seconds
- •Customizable colors and branding
- •Mobile-responsive design
- •No code required
Discord Threads
- •Each customer gets their own thread
- •Full conversation history
- •Assign team members
- •Mark conversations as resolved
Mobile-First
- •Answer from the Discord app
- •Push notifications work out of the box
- •No separate login needed
- •Reply on the go
Privacy-First
- •Zero messages stored on our servers
- •Conversations live in YOUR Discord server
- •Built on Discord's trusted infrastructure
- •You own your data
Transparent Pricing
- •No hidden fees
- •No per-seat pricing explosion
- •Cancel anytime
- •7-day free trial
Lightning Fast Setup
- •Add bot to Discord (1 min)
- •Subscribe and get widget code (2 mins)
- •Paste code on your site (1 min)
- •Start answering customers (instant)
Chat through Discord
Help your customers with ease. Every conversation appears as a Discord thread, making it simple to chat with customers, keep track of conversations, and close or re-open them whenever needed. All from the comfort of Discord's familiar interface.
Customizable Widget
Make the widget match your brand. Configure colors, text, and appearance using simple slash commands in Discord. No coding required.
View all customization commands"But isn't Discord for gamers?"
Discord has evolved into one of the best team communication tools available. Here's why it's perfect for support:
You're already using it (personally or with your team)
Mobile app = instant notifications (no setup needed)
Threads keep conversations organized (just like Slack)
Free forever (unlike Teams/Slack paid tiers)
Your data stays with you (not locked in expensive SaaS)
Thousands of startups run their entire operations on Discord. Why not support too?
Discord vs Slack/Teams
| Feature | Discord | Slack | Teams |
|---|---|---|---|
| Price | Free forever | $8/user/month | $4/user/month |
| Message history | Unlimited | 90 days (free) | Limited |
| Threads | Built-in, clean | Available | Available |
| Mobile experience | Excellent | Good | Okay |
| Voice/Video | Included | Paid tier | Included |
| Already installed? | Likely (personal use) | Need setup | Need setup |
Don't just read about it. Try it yourself.
See the widget in action right here on this page. Click the chat icon in the bottom right corner to start a conversation.
1. Click the chat bubble
Look for the widget in the bottom right corner of your screen.
2. Send a message
Introduce yourself and ask anything. No signup required.
3. See how it works
Try the chat interface yourself. Send us messages, try the different features and get a feel for it yourself.
This is the exact same widget your customers will see on your website.
Pricing that makes sense
No hidden fees. No per-seat explosions. Just simple, honest pricing.
Reality check:
Intercom's cheapest plan starts at $39/seat (minimum 2 seats = $78/month). Most teams pay $500+/month. Deskcord Team is $49.99.
Solo
Perfect for indie hackers
- ✓1 support agent (you)
- ✓Unlimited conversations
- ✓Full widget customization
- ✓Mobile notifications
- ✓7-day free trial
Team
Perfect for small teams
- ✓Unlimited team members
- ✓Unlimited conversations
- ✓Full widget customization
- ✓Mobile notifications
- ✓7-day free trial
Frequently Asked Questions
Got questions? We've got answers.
Yes. We don't store any messages - everything lives in your Discord server. Discord handles all infrastructure, encryption, and compliance. Your conversations stay with you, even if you cancel.
The widget is small, unobtrusive, and lives in the corner of your site. Customers can ignore it if they prefer email. But in our experience, most customers prefer instant chat over waiting for email responses.
Absolutely! Creating a Discord server takes 2 minutes and is completely free. When you add Deskcord to Discord, we'll guide you through setting everything up.
Your Discord server and all conversation history stay with you forever. You simply lose the widget on your website. Unlike other tools, your data isn't locked in our platform.
No! Customers interact through the widget on your website. They never see Discord or need to create an account. It's completely transparent to them.
Yes! You can customize colors, header text, and branding using the /customize-widget command in Discord. Changes update instantly on your website.
Need more details?
Visit our Help CenterReady to ditch your expensive and bloated support tool?
Join indie hackers and small teams who manage support from Discord.
Add to Discord - Start Free Trial7-day free trial • Cancel anytime